Settlements
Banking Closes in 42d

JPMorgan Chase Zelle Fraud Reimbursement Settlement

vs. JPMorgan Chase Bank, N.A.

Class settlement for Chase customers who reported unauthorized Zelle transactions and were initially denied reimbursement under the bank's prior dispute policy.

Eligibility criteria

  • 1Chase Zelle userDid you have a Chase account that used Zelle between 2019 and 2024?
  • 2Reported an unauthorized Zelle transactionDid you file a fraud claim for an unauthorized Zelle transfer?
  • 3Reimbursement was denied or partialWas your fraud claim denied or only partially reimbursed?

Documents you'll need

  • Chase fraud claim reference number
  • Statement showing the disputed Zelle transaction
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